IDEA Accreditation and Certification
In an effort to serve the general public by enhancing the professionalism throughout the door and access systems industry, three major trade associations created a new, independent organization to promote and recognize high business standards. The Institute of Door Dealer Education and Accreditation (IDEA) was formed in 1996 through a cooperative effort of the International Door Association, the Door and Access Systems Manufacturers Association and the American Rolling Door Institute.
IDEA has created management education seminars and professional development workshops for owners, managers and field personnel within the door and access systems industry. Many door dealers have taken part in education and training activities to maintain the highest possible level of knowledge about their industry. Others have taken the additional steps toward earning Dealer Accreditation for their companies and Technician Certification for their employees.
What Accreditation and Certification mean to the consumer
Accreditation is available to companies who sell, service and install overhead doors and access systems. It is a voluntary program in which applicants must complete a comprehensive six-part study course covering all aspects of the residential and commercial door and access systems industry.
In addition to passing six written examinations, applicants must provide documentation to IDEA regarding insurance coverage, proper tax registration or licensing, business tenure and reputation. Companies that earn IDEA Dealer Accreditation are able to hold themselves out to the general public as having met a voluntary standard of quality that is recognized by the industry as a symbol of excellence.
Installers and service technicians also have professional recognition opportunities through IDEA certification programs. Certification is available to residential garage door technicians, rolling steel fire door technicians and – as of January 1, 2006 – commercial sectional door technicians. Certification standards are new to the industry, but are growing in visibility and stature, and are expected to become the standard for educated consumers in the near future.