Still undecided about this year's Expo? Check out the video below to see what you can expect!


The IDA/DASMA Task Force on Industry Reputation has learned of a new resource that may help dealers in their battle against “Bad Bobs” who are violating Google ad policies.

The resource is Google My Business (GMB) Top Contributors. These 12 people are non-Google employees who have demonstrated expertise in helping people who use Google My Business. In many cases, when a Top Contributor reports a Google violation, Google will remove the violator quickly.

There are two ways to use these Top Contributors.

  1. Free assistance. If you see abuse with map listings, you can report it at the GMB (Google My Business) forum: For abuse relating to a competitor’s ads on Google, post your concern on the AdWords forum: You will need to register first, but it’s free. After you post your concern, a Top Contributor may respond soon with free advice or action.
  2. Paid assistance. Contact a Top Contributor directly and hire them to report the issue to Google. In all cases, do your best to verify your allegations.

Here is a list of the current 12 Google My Business Top Contributors. The top two (Tom Waddington and Joy Hawkins) have already dealt successfully with violations by garage door companies. We cannot formally endorse those on this list, but we present this list as a service to the industry.

  • Tom Waddington. (TomW). Expert in Local Search and Google My Business.
  • Joy Hawkins. (JoyHawkins). Active since 2006, specialist in AdWords and SEO.
  • Mike Blumenthal (Mike B). Expert in Google Maps and Local Search since 2004.
  • Linda Buquet (Linda Buquet). Google Local specialist with 13 years of experience.
  • Tim Capper. (Tim Capper). Local SEO specialist with 10 years of experience.
  • Priya Chandra. (Priya C). Web expert since 1992. Local SEO specialist.
  • Ben Fisher. (Ben Fisher). Expert since 1994, specializes in SEO and social media.
  • Helmut Geissler. (Helmut G). Specialist in Google Maps and Google My Business.
  • Joel Headley. (Joel H). Expert in Local Search.
  • Colan Nielsen. (Colan N). Expert in Local Search and Local SEO.
  • Margaret Ornsby. (Margaret O). Expert in Local SEO.
  • James Watt. (James W). Expert in Local SEO with 10 years experience.


The Task Force on Industry Reputation continues to explore ways to help the industry fight the problem of garage door repair scammers. Feel free to link to their four Consumer Alert videos at

IDA Member Services ProgramMember Savings Program Offers Huge Discounts

Additional value can be added to your IDA Dealer/Industry membership through the new IDA Member Savings Program. The new program offers collective buying power through a 150,000 business Buying Group Alliance. Significant savings opportunities include ADP Payroll (25% average savings), Hewlett Packard, Office Max, Staples (20% average savings), and many more!
Click here to visit the website.

IDA Industry Image Campaign

To aid our members in the industry wide effort against "Bad Bob" companies and scammers, IDA and IDEA have created several comprehensive videos for you
to share with your customers and employees to better educate them on the problem at hand. 

Introducing IDA's New and Improved Program: Industry Insights

The time has come again for IDA members to learn in more detail how they stack up against other members and peers within the industry. This year, we are launching a NEW and IMPROVED service that provides you with online access using highly visual and interactive tools. The Dealer Fit program of the past has been replaced by this new program, called INDUSTRY INSIGHTS. This new system, provided by E Squared Consulting, will allow for you to gain greater insight into vital metrics like CASH FLOW and BREAKEVEN PROFITABILITY and allow you to look at “What-if” scenarios for you to identify ways to improve CASH FLOW and PROFITABILITY. In addition, with E Squared Consulting’s INDUSTRY INSIGHTS, you will learn key industry insights and have the unique ability to COMPARE and RANK yourself against your peers.

Click here to visit the Industry Insights Website.

IDA Scholarship Foundation Website

The IDA Scholarship Foundation has redesigned their website to be cleaner and easier to use. IDA Scholarships are available for all IDA dealer/industry members, their family, employees, and employee families. To learn more go to:

Read International Door & Operator Industry magazine online.

Lea la edición especial española de
International Door and Operator Industry revista.